New York Times
IBM’s Design-Centered Strategy to Set Free the Squares
"The IBM initiative stands out. The company is well on its way to hiring more than 1,000 professional designers, and much of its management work force is being trained in design thinking. 'I’ve never seen any company implement it on the scale of IBM,' said William Burnett, executive director of the design program at Stanford University. 'To try to change a culture in a company that size is a daunting task.'"
The Irish Times
The man helping IBM rediscover its commitment to a strong design ethos
In a corporation-wide move to re-insert design at the heart of its products and services, IBM has been hiring hundreds of designers globally, and aims to hire hundreds more, including in Ireland.
The man behind this re-Think is Phil Gilbert, a tall, baritone-voiced American based out of the company's Austin, Texas offices.
Harvard Business School Case Study on the IBM Program
The case covers the 2012-2020 period of mass adoption of agile and design thinking (case updated Jun
The study of IBM's Program Office which led the global transformation of IBM's People, Practices and Places, adopting agile and design thinking at unprecedented scale. The study approaches this form the perspective of key people in the Program Office, and from leaders of the Mainframe and Consulting business units whose products and services were improved through this effort.
More to see and hear...
Change Lab Podcast with Lorne Buchman
Over the course of a lively Change Lab conversation (conducted in IBM’s employee programmed radio station) Phil opened up about his appreciation for the school busing program in Oklahoma City that first exposed him to the value in a diverse learning environment, his evolution as a leader and the importance of seeing every day as a prototype that can be improved upon.
Fortune Magazine
IBM's design thinking practice is a key to their 21st century innovation plans. Fortune explores what's happening.